RESUME CONTENTS

Objective

Employment History

Education

Skills

If you need additional details or reference information, you can contact me at Admin@AndrewHopkins.com.


OBJECTIVE

Very knowledgeable self taught computer tech would like a position to build, upgrade, and troubleshoot computer systems.

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EMPLOYMENT HISTORY

Lunar Horizons Technology, Owner - Technology Specialist, June 2009 - Present

  • Computer Troubleshooting & Repairs / Upgrades

  • Virus Removal, Software Updates & Upgrades

  • File Backup & Migration, Data Recovery

  • Technology Purchase Consultant

Lite Bright Raves, District Manager, February 2011 - Present

  • Managerial & Supervision Experience

  • Inventory Control & Restocking Coordination

  • Shipping & Receiving

  • Clerical Office Work, working with customers & suppliers via email & telephone

  • Sales & Customer Service

Just Another Web Design, Owner, Web Design Specialist, August 1998 - June 2009

  • Maintenance and upgrades for Web Sites.

  • Web Page Design for companies and individuals.

  • Graphic Design & Artwork

  • Coding & Layout of Web Pages

Bongo Flashers, Office Manager, March 2004 - February 2011

  • Managerial & Supervision Experience

  • Inventory Control & Restocking Coordination

  • Shipping & Receiving

  • Clerical Office Work, working with customers & suppliers via email, telephone, fax

  • Sales & Customer Service

  • Creating & Maintaining Customer Database

  • Graphical Design & Artwork

  • Photography & Animation

  • Web Administration & Web Design

Global Access Advisors, Temp. Office Manager, October 2001 - November 2001

  • Faxing, and filing large numbers of documents.

  • Compiling an Access XP contact database that is driven by Word XP Documents.

  • Phoning companies and other contacts, to receive or give information.

Six Flags Magic Mountain, Ride Foreman, July 1999 - September 2001

  • Attendant Certified to operate over 20 attractions, including 7 coasters.

  • Certified to operate over six attractions, including 3 coasters.

  • Completing paperwork (time and training sheets).

  • Know, and understand, all mechanical and electrical aspects of the attractions I was certified to operate.

  • Knowledge of all safety and emergency procedures, and phone numbers.

  • Operating rides, and spieling on a P.A. system.

  • Overseeing the ride location, and employee lunches.

  • Training employees at work location for certification.

TeleTech, Customer Care Representative, February 2001 - March 2001

  • Answering phones according to procedure, and gathering information from the customer relevant to call logging and acct. verification.

  • Troubleshooting the customerís computer for connectivity issues.

  • Logging phone calls, and researching software connectivity resolutions.

  • Walking the Customer through the repair process, step by step, according to procedure.

Leonís Transmission Service, Shop Assistant, June 1999 - July 1999

  • Drive to pick up and drop off customers or their cars, between the shop and their place of residence.

  • Speaking to customers about transmission, vehicle drivability, and other related problems.

  • Tearing down, cleaning, inspecting, and preparing transmissions for rebuilding.

Six Flags Magic Mountain, Park Service Attendant - Ride Operator, June 1997 - August 1998

  • Attendant Certified to operate over 15 attractions, including 6 coasters.

  • Certified to operate over 3 attractions, including 1 coaster.

  • Knowledge of all safety and emergency procedures.

  • Operating rides, and spieling on a P.A. system.

  • Responsible for park beautification.

  • Training employees at work location for certification.

  • Use of a 2-way radio to communicate with supervisors, and communications base, utilizing the 10-codes.

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EDUCATION

TeleTech, February 2001

Granada Hills High School, September 1995 Ė June 1998

  • *NATEF **ASE Certification for Brakes.

*National Automotive Technicians Education Foundation  **Automotive Service Excellence

Vasquez High School, September 1994 - June 1995

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SKILLS

Computer skills: MS Word 2007, WordPerfect 2002, Windows 7, Adobe Photoshop CS4.

Internet skills: I write Web Pages, designing custom interfaces and graphics, in HTML, JPG, PNG and GIF formats. DreamWeaver CS4, MS Expression Web, Internet Explorer 9, Firefox, Chrome.

Hardware skills: Have built many custom computers, hardware troubleshooting, modem and dial-up tech support, networking skills, network configuration, basic knowledge of TCP/IP, DHCP and DNS services.

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